Returns & Exchanges

We want you to love your scalp care routine as much as we do, which is why we offer a 30-day return window for all products. If you are not completely satisfied with your purchase, we are happy to assist with a return or exchange to ensure you find the right fit for your hair health.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.

• 3.
  Package Your Items

  Securely pack the products in their original packaging or a similar sturdy box and attach the prepaid label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.